Contact

How Can We Help Today?

Owned and operated by Elysian Solarium Suite, we welcome every question about our patio furniture, gazebos, and fire tables.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@ElysianSolariumSuite.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM-5 PM EST
Live Chat
Chat with our team during business hours for quick answers
Usually under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your patio furniture or accessories ship, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time.

What is your return policy?

We offer 30-day returns on eligible items. If your fire table, gazebo, or furniture set does not meet your expectations, please review our Return Policy page for full details on how to start the process.

Can I exchange an item for a different style or size?

Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through next steps.

How do I choose the right patio furniture set for my space?

Start by measuring your deck, patio, or garden area so you know the footprint you are working with. Our team can help you compare set dimensions and materials to find the best fit for your outdoor space.

Are your fire tables safe for use on a wooden deck?

Most of our fire tables are designed with heat-resistant bases, but proper clearance and a protective pad are recommended for wooden surfaces. Check individual product details or contact us for guidance specific to your setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Patio Furniture Question
Gazebo or Fire Table Inquiry
Order Status or Tracking
Returns or Exchanges
General Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our team aims to answer every inquiry within 24 hours during business days.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.

30-Day Returns

Not the right fit for your patio or deck? Our 30-Day Returns window has you covered.